Privacy Policy

Your privacy matters to us. Learn how we protect your personal information.

Last updated: April 15, 2026

1. Introduction

Welcome to DateEra! We are committed to protecting your privacy. This policy explains how we collect, use, and share your personal information when you use our platform.

By using DateEra, you agree to the practices described in this policy. We adhere to applicable global data protection laws, including GDPR (EU) and CCPA (California).

2. Information We Collect

We collect information to provide and improve our services:

Information you provide:

  • User Profile: Username chosen during account creation.
  • Feedback: Content of dating feedback you submit.

Information collected automatically:

  • Usage Data: Pages visited, time/date of visits, IP address.
  • Device Information: Browser type, operating system, and device identifiers.
  • Cookies and Tracking: Information collected via cookies or similar technologies.

Data Minimization Principle:

  • We only collect the minimum data necessary for the service to function to reduce risk in the event of a breach.

3. How We Use Your Information

We use collected information for:

  • Operating and maintaining the service: Account management and feedback platform functionality.
  • Safety and security: Moderation, fraud prevention, and integrity of our platform.
  • Service improvement: Analyzing usage trends and anonymized feedback for insights.
  • Communication: Sending updates regarding your account or our services.
  • Legal compliance: Sharing information when required by law or legal processes.

4. Sharing Your Information

We do not sell or rent your personal information. Limited sharing may occur:

  • With your consent.
  • For legal reasons.
  • To protect rights and safety.
  • With service providers who process information under confidentiality agreements.

5. Data Retention

We retain your information:

  • While your account is active.
  • Up to 3 years after account deletion, unless legally required otherwise.

6. User Rights

Under GDPR/CCPA, you may:

  • Access your data.
  • Correct inaccurate information.
  • Request deletion of your data.
  • Withdraw consent at any time.
  • California Residents: Users have the right to opt-out of the "sale" of their personal information via our "Do Not Sell My Info" link.

7. Security Measures

7.1 Access Control

Only authorized personnel have access to sensitive systems and data.

7.2 Data Security

  • Encryption at rest and in transit.
  • Secure storage protocols and monitoring.
  • Implementation of Multi-Factor Authentication (MFA) for administrative and user access.

7.3 Incident Response

Detection, response, and reporting procedures for security incidents.

7.4 Regular Audits

Periodic security reviews and vulnerability assessments.

7.5 User Awareness

Guidance for users on protecting personal data, recognizing phishing/scams, and maintaining account security.

Contact Us

Contact us at support@dateera.com to exercise these rights.